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Warranty Policy
To obtain warranty coverage, the Buyer must submit a claim within thirty (30) days of discovering the defect by contacting KoreJetMetal through the official website.
Final warranty decisions for all products are made by KoreJetMetal. Warranty claims will not be approved for issues caused by non-product-related factors, including but not limited to:
Shipping damage
Missing or defective parts reported after 30 days of delivery
Misuse, abuse, modification, improper installation, or unauthorized repairs
Failure to follow installation or user instructions
Normal wear and tear of consumable parts
Use in unsuitable environments
Natural disasters or external events
Theft or loss
Product Warranty Coverage
1. Standard Products (Sheds, Shelters, Storage, Gates, Containers, Attachments)
Customers must perform regular maintenance and inspections.
Shelters are covered under the following warranty terms:
Frame: 1-year warranty against manufacturing defects.
PE Covering Material: 2-year warranty against defects.
PVC Covering Material: 8-year warranty against defects
Open Box Deals
Products listed as Open Box Deals are sold as-is and are not eligible for standard warranty coverage unless explicitly stated otherwise on the product page.
These items may include clearance, display units, or returned stock.
Warranty Claim Process
To initiate a warranty claim, please contact KoreJetMetal Customer Support and include:
Proof of purchase (order confirmation or invoice)
Full contact details (name, phone number, address)
Product serial number (if available)
Order number
Detailed description of the issue
Photo or video evidence
If approved as a manufacturing defect, KoreJetMetal will supply replacement parts at no cost. Shipping or installation costs may apply depending on the case.
Ownership & Limitations
Warranty applies only to purchases made through KoreJetMetal.com or authorized dealers
Warranty is non-transferable and applies only to the original purchaser
Unauthorized resale or third-party purchases are not covered
KoreJetMetal is not liable for indirect losses such as profit loss, labor costs, or property damage
KoreJetMetal reserves the right to interpret and apply this warranty policy at its discretion.